Fixes
Every problem players have reported, what was wrong and where it stands, with a picture of the problem where one shows it, and of the fix once it is live. Found one? In the game press Ctrl+Shift+B (Cmd+Shift+B on a Mac), or use the Report a bug button. Last updated .
11 fixed · 14 being looked into · 2 answered · 5 next
Being fixed now
· Mission 1, part 2
After a jump into a bush by a wall you are stuck and can't move.
Being looked into
We can make it happen: a jump against the wall's tile edge pushes you into the palm. We are checking whether the original game does the same before changing it.

Before · PS2: Nine Years Ago, part 1
The policemen have no helmets.
Being looked into

Before · PS2: Nine Years Ago, part 2
Some walls and floors use the PC game's bigger pictures instead of the PS2's own, so they look wrong.
Being looked into
· PS2: Nine Years Ago, part 2
Half the water is missing.
Being looked into

Before · PS2: Nine Years Ago, part 2
The PS2 gadgets' pictures at the bottom of the screen sit on a white box and are the wrong size.
Being looked into

Before · PS2: Nine Years Ago, part 2
Holding the PS2 gadgets, Cate's arms look far too long.
Being looked into

Before · PS2: Nine Years Ago, part 2
The safe cracker changes while it works and ends up turned the wrong way on the safe.
Being looked into

Before · PS2: Nine Years Ago, part 2
The safe cracker looks wrong on the safe.
Being looked into
· PS2: Nine Years Ago, part 2
The money bag has no pound sign and sits at the wrong angle.
Being looked into
· PS2: Nine Years Ago, part 2
A door you can see through.
Being looked into
· PS2: Nine Years Ago, part 1
The mission logo on the loading screen is too small for its box.
Being looked into
· PS2: Nine Years Ago, part 3
A cell door has the wrong picture on it.
Being looked into

Before · PS2: Nine Years Ago, part 3
A gadget doesn't finish switching on.
Being looked into
· PS2: training grounds
A gate is missing.
Being looked into

Before
Looked into
· Mission 6, part 2
You can't get into the vent.
Answered
This works as in the original game: the duct is too low to walk into standing, so crouch with C (Ctrl changes ammo in this game). Open the cover with a step back so it can swing. We will make the crouch key clearer on the game page.

Before · Mission 16 (GOTY), part 4
At the very end, crouching, you don't fit into the shaft to get out.
Answered
We couldn't make this happen: crouched, the way out fits. When the report was sent you were standing, so the crouch didn't take; in this game crouch is C, not Ctrl. If it still happens with C, please send another report from the spot and say which shaft.
Next
· Mission 2, part 2
The glints of the ceiling lights sit beside the lamps instead of on them.
Next

Before · Mission 2, part 2
The lighter doesn't light up what is around you.
Next

Before · Mission 6, part 1
Firing some weapons that have a scope, the gun in your hands is cut off.
Next

Before · Training 1, part 3
The game froze after picking up the classified document (on an Android phone).
Next
· Every level
Very slow in Chrome on one Windows laptop, smooth in Firefox on the same machine.
Next
Fixed
· PS2: training grounds
The car outside the mansion was only doors, wheels and a bonnet floating in the air.
Fixed, live 13 October 2026
The car's body is stored a special way on the PS2 disc and was being left out. It is back.

Before · Mission 6, part 1
A door you could see through: only its knob showed.
Fixed, live 13 October 2026
Things that start hidden and are shown later in a level are drawn again; this also fixed hidden objects in four other levels.

Before · Every cutscene
Big black bars on cutscenes, worst on wide screens and phones.
Fixed, live 13 October 2026
The bars keep the original picture shape, so they are much thinner on wide screens and gone on phones.
· Mission 1, part 1
A black screen with sound on Chrome on Android.
Fixed, live 12 October 2026
Many Samsung Galaxy and other phones' graphics chips can't take as much at once; the game now fits within their limit.

Before · Training 1, part 2
A thin bright line under the black bar on cutscenes.
Fixed, live 12 October 2026
The bars and the picture now line up to whole pixels.

Before · Mission 3, part 1
The opening cutscene showed a floating aeroplane cabin.
Fixed, live 12 October 2026
The cutscene cameras now draw only what the original lets them see, so the cabin is gone.
· Mission 1, part 3
You couldn't climb out of the pool.
Fixed, live 12 October 2026
On screens over 100 frames a second the climb out of water failed; it now works at any frame rate.
· Mission briefings
Santa's voice wasn't played in the briefings.
Fixed, live 12 October 2026
Santa speaks in the briefings again, also after you leave a level or pause.
· Music
The music sounded like it was played in a big hall.
Fixed, live 12 October 2026
The original's echo is kept, but its high notes fade as fast as in the original again.
· Mission 6, part 2
The level started on the roof and everything looked broken.
Fixed, live 12 October 2026
The level starts in the attic, as in the original; the start of every level is now checked against the original game.

Before · Mission 1, part 3 (phone)
The touch stick stayed held and Cate kept walking.
Fixed, live 11 October 2026
The stick lets go when your thumb lifts, even when the phone doesn't say so.
Requests
· Requests
Please add No One Lives Forever 2.
Request
Not planned: NOLF 2 runs on a different engine. This site is the first game.
· Requests
Use the Ad Lib font so the text isn't pixelated.
Request
Planned: sharper text at high resolutions, keeping the original's look.